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Current Opportunities
If you’re interested in joining mission-driven, passionate industry leaders working to optimize health care in Vermont, we’d love to hear from you.
Please review our open positions listed below.
HL7 Interoperability Engineer
VITL is seeking an experienced HL7 Interoperability Engineer to support the electronic exchange of health data for the Vermont Health Information Exchange (VHIE). The ideal candidate for this role is a highly skilled engineer with deep expertise in healthcare data standards, particularly HL7 v2, v3, CDA, with a strong emphasis on FHIR (Fast Healthcare Interoperability Resources). This role requires a solid programming background and hands-on experience working with health data integration engines such as Rhapsody, as well as cloud-based API platforms that support modern interoperability initiatives.
As an integral member of VITL’s team, this role will contribute to the design and implementation of data exchange processes that enable the reliable, efficient, and secure sharing of healthcare data between the VHIE and its external stakeholders. The candidate will also play a key role in advancing automated and efficient workflows, eliminating manual processes, and enabling real-time communication via platforms like Jira and Salesforce. In addition to engineering high-quality integrations and workflows, the candidate will provide technical guidance to ensure that data architecture aligns with evolving regulatory frameworks, including HIPAA, the 21st Century Cures Act, and TEFCA.
To learn more and apply, please see the link below.
Product & Engagement Manager
The Product & Engagement Manager is the voice of the customer for the products in their portfolio and translates stakeholder needs into product strategy, roadmap, and delivery. They work closely with VITL staff across teams, with VITL leadership, and with VITL vendors to develop, enhance, deliver, and promote products and services that clinicians and other health care professionals rely on every day to help keep Vermonters healthy.
This is a role that in a larger organization might be divided amongst several team members, in areas like Product Management, Product Marketing, Technical Writing, UI/UX, and Service Design. The ideal candidate will enjoy working across a range of modalities in a single day. They won’t have deep experience across all of these areas, but they will have a demonstrated ability to learn new skills and tools and apply them to solve problems.
To learn more and apply, please see the link below.
Operations Client Support Lead
This role will define and guide processes for customer and operations support including the daily interactions between our clients and our organization. The Client Support Lead plays a crucial role in prioritizing customers’ needs, expectations and satisfaction; they will lead our team in delivering the highest level of customer service in all client support interactions. The Client Support Lead will manage the day to day operations of the system and services in coordination with VITL’s internal technical team and contracted vendor support resources. The Client Support team oftentimes will be the first to identify issues, and will prioritize and escalate all issues based on severity.
The Client Support Lead will lead a team of Client Support staff (currently three). The individual will work collaboratively with all levels of VITL operations, technical and administrative staff and leadership, as well as consultants, vendors, and customer and peer organizations, to manage and resolve production issues. VITL seeks a skilled and knowledgeable lead to identify, prioritize, and manage issues to swift and satisfactory resolution.
To learn more and apply, please see the link below.
Who We Are
VITL is passionate about improving health care for Vermonters.
We are a mission-driven nonprofit that connects health care data across the state. VITL is where the health care and technology sectors meet. Our network facilitates the secure exchange of real-time information and makes it possible for providers to get the information they need to provide excellent health care for Vermonters.
Our Team
Every VITL team member plays a critical role in building and supporting the technology and tools that enable providers across Vermont to share electronic health data.
Benefits
VITL values each team member’s well-being, both personally and professionally, which is why we offer a generous benefits package, including:
- Competitive Compensation
- Health, Dental, and Vision Insurance
- 401(k) Matching Contributions
- Paid Holidays, Personal Days, Vacation & Volunteer Days
- HSA & FSA Options
- Short & Long Term Disability
- Life Insurance
- EAP (Employee Assistance Program)
- Flexible, Remote Work
- Company Sponsored Events
Equal Opportunity Employer
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At VITL, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
VITL is an equal opportunity employer and prohibits discrimination or harassment of any kind. We are committed to compliance with all applicable fair employment practices laws and a policy of equal opportunity without regard to race, gender, color, religion, sex, sexual orientation, gender identity, age, national origin, place of birth, crime victim status, ancestry, physical or mental condition, disability, pregnancy, citizenship or immigration status, status as a veteran, military service or obligation, a positive test result from an HIV-related blood test, genetic information, or any other characteristic protected by such laws (“Protected Characteristics”). VITL’s policy of anti-discrimination applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, compensation, benefits, advancement, and termination of employment. VITL prohibits and does not tolerate discrimination against any employee, applicant, worker, or service provider on the basis of any Protected Characteristic.